General Refund Policy

• Cancellation Requests: All cancellation requests must be made in writing within the specified timeframe.
• Refunds: Refunds will be processed via bank transfer within 30 days.
• Fees: Certain services may have non-refundable fees, as outlined below.

Specific Service Refund Policies

1. Domain:
   • Non-refundable: Domains are typically non-refundable once purchased due to their unique nature and registration fees.
2. Hosting:
   • Non-refundable: Hosting fees are generally non-refundable, especially for pre-paid plans.
3. Website Development:
   • Pro-Rated Refund: If a website development project is canceled before completion, a pro-rated refund will be issued based on the percentage of work completed. The refund will be calculated using the hourly rate of $50.
   • Minimum Fee: A minimum fee may apply, even if the project is canceled early.
4. Ads Management:
   • Non-refundable: Ads management fees are typically non-refundable due to the nature of the service and the costs incurred by your company.

Additional Considerations

• Force Majeure: In cases of force majeure (e.g., natural disasters, pandemics), the refund policy may be modified.
• Dispute Resolution: Any disputes regarding refunds or other terms should be resolved through [specify dispute resolution mechanisms, such as mediation or arbitration].
• Payment Terms: Clearly outline payment terms, including due dates and late fees.
• Service Level Agreement (SLA): Consider including an SLA that outlines service standards and remedies for non-compliance.